Bite the Bullet
I told myself I would have a serene day today, but I didn’t factor in getting immediately screwed by IT and the customer service center as soon as I walked in the door.
The IT thing isn’t a big deal; it will just serve as an introduction to our glorious IT processes for our new hire, who will not have a computer account or laptop when she gets here due to awful management of requests.
(By the way, I read something yesterday where a semicolon was called a “Harvard comma.”)
Conversely, the CSC thing is bad news bears. I created over 2,000 line items yesterday in the system, and some doofus basically went through and mucked them up this morning because they were on an error log (they were on the error log intentionally, by the way).
My mental picture of this is a guy in a straitjacket bouncing around in a padded room occasionally hitting the delete key with his head, but you are free to develop whatever visual concept you like.
He is now on my error log, and I would like to do some serious mucking up of my own. He just cost Manila probably 4 man-hours of manually going through, one by one, canceling the orders he messed up. Then, he cost me over 2 man-hours reuploading everything to a crotchedy old system, before I can do the additional uploading I planned to do today, which probably will not happen at this point. Plus, just under half of the total orders were preserved and went to billing, meaning we have to sort out which are which.
It’s actually a great thing when this kind of situation happens on Friday, though…