Brandon's Blog

3/17/2006

Drop It Like It's Hot

Our HP OfficeJet keeps getting the scan head jammed at power-on.  It sits there and rams the head against the housing.  After checking the support forums, I deduced the #1 fix to the problem (to some extent HP-official):

1. Take the machine somewhere over a soft surface like carpet
2. Pick up the machine about one inch over the surface
3. Drop the machine
4. Repeat if desired

It worked!