Funny
I know, I should be writing Cluster if I have time for a blog post, but I can’t focus at work for stuff like that.
I just got a call from somebody “at” some company. They said to call back. When I did, they informed me that they were needing me to fill out a bunch of invoices and reports named with acronyms.
The jig was up, so I informed her I was an intern. I asked her what area she was in. She said “Nashville.” I said, “What area of business are you in?” She said, “Let me think. I’ve only worked here a week. I think they do supply work. Supply.”
Now, at this point I know that she’s at a call center.
She then asks me to refer her to another person. Now, I am in “Supply and Distribution,” but that’s stretching my three-card Rolodex a bit to ask for a referral with that information.
Ends up she was forwarded to the wrong extension. Should have started the debugging process there.